Contact us

Questions about a specific property go to the person who posted it, using the enquiry form on that listing page — replies come from the owner, dealer or builder directly. Everything else (a listing that breaks the rules, an account or listing problem, or a data correction) goes to the platform team through the report and support options described below.

Property enquiries

Open the listing and use its enquiry form. You will get a reply in your inbox and an email alert. Support cannot quote prices, confirm availability or share documents on a seller's behalf.

Report a listing

Use the report option on the listing page. Tell us what is wrong — wrong location, wrong price, already sold, not the owner, or a demand for money. Reported listings are reviewed and removed when they breach the rules.

Account and listing support

Sign in and raise it from your dashboard so we can see the account and listing involved. Include the listing URL and what you expected to happen.

Data corrections

Locality and price figures on insight pages are computed from live listings on this site. If a figure looks wrong, report the listing that skews it — the aggregate recomputes immediately once it is corrected or removed.

Frequently asked questions

How do I ask a question about a specific property?
Use the enquiry form on that listing's page. It goes directly to the owner, dealer or builder who posted it — support cannot answer questions about a property's price, availability or documents.
How do I report a wrong or fraudulent listing?
Every listing page has a report option. Reports are reviewed and listings that misrepresent a property, duplicate another listing, or come from an unverified poster are removed.
How do I get my account or listing fixed?
Sign in and use the report or support option in your dashboard, describing the listing URL and what is wrong. That routes to the platform team rather than to a seller.