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Grievance officer and contact

If a listing, a review, a message or your own data is a problem, this page tells you who handles it and how long we take. We publish this under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance officer

The grievance officer’s name, email and postal address are not published yet. Until they are, send complaints to help@buysellproperty.in and we will route them. This page must carry the real details before the site goes live to the public.

How long we take

We acknowledge a complaint within 24 hours of receiving it, and resolve it within 15 days. If we take a listing down, the person who posted it is told why and can appeal.

Who to write to

help@buysellproperty.inGeneral help for buyers and sellers
listings@buysellproperty.inQuestions about a listing you posted
report@buysellproperty.inReport a listing, a review or a user
privacy@buysellproperty.inData access, correction and deletion requests
press@buysellproperty.inPress and partnership enquiries
Report a listingPrivacy policyTerms of use